About the role
Be the person who makes everything run. As our Operations Coordinator you will work directly with leadership at a fast-growing international brokerage, keeping priorities on track, projects moving and the business organised. It is a varied, high-visibility role for someone who loves bringing order, spotting what could work better and getting things over the line.
Work Alongside Leadership
- Be the right hand to leadership: manage calendars, meetings, reminders and daily priorities.
- Plan international travel end to end, including visas, flights, accommodation and documentation.
- Prepare polished reports, presentations, correspondence and contracts.
- Handle confidential matters, personal administration and follow-ups with discretion.
Keep the Business Running
- Coordinate day-to-day operations across sales, service and finance.
- Drive projects from plan to delivery and keep everyone on schedule.
- Build reports, dashboards and business updates that help leadership make decisions.
- Support insurer onboarding, compliance, licensing and supplier relationships.
- Spot inefficiencies and improve or automate the way we work.
Help Us Grow the Team
- Coordinate recruitment: posting roles, screening CVs, scheduling interviews and keeping candidates informed.
- Prepare employment contracts and onboarding documents for new joiners.
- Maintain accurate HR records and employee files.
What You’ll Bring
- 2–3 years’ experience in operations, executive assistance, administration or office management.
- Excellent spoken and written English.
- Exceptional organisation and attention to detail, with the ability to juggle several priorities at once.
- Confidence with technology and a habit of learning new software quickly.
- Experience with CRM and other business software platforms.
- A proactive problem-solver who works well independently.
- Professional, trustworthy and discreet.
Why You’ll Enjoy It
- Direct exposure to leadership and to how an international brokerage is built and run.
- A varied role where no two days are the same.
- Real ownership and room to shape how we work.
Working Schedule
- Full-time: Monday to Friday, 40 working hours per week. Part-time: hours agreed individually.
- Occasional flexibility may be required to support business priorities, international customers or urgent operational matters.
Compensation & Benefits
- Competitive salary paid in USD.
- Annual performance bonus based on individual and company performance.
- Fully remote position.
- Career growth within a fast-growing international insurance brokerage.
- Ongoing training and exposure to international insurance markets.